Computer Troubles

 

 

 

 

 

 

 

 

 

 

 

 

 

This is the screen that you usually see when you press on the

 

start

button (Bottom Left corner of your screen.

 

The first thing I would try to use to remove an unwanted program from my computer is the

 

 

Control Panels icon (Located in the right column as the sixth logo: Beneath My Computer & above Set Program Access and Defaults

) Click on that icon and you should see a screen similar to the one below.

From this screen you should press the

 

 

Add or Remove Programs icon

(Located in the left column as the third icon) and you will see a screen similar to the one below.

Depending on the year your computer was made this screen will give you a really good chance of locating what programs were added to your computer. You can do this by clicking on the

 

 

Date Icon (which is usually located at the top of this screen) If you have an idea of what day your friend was on your computer then you can use that information to locate what was added, and click on it so that a Remove icon

will show. (Example Below)

Click the

 

 

Remove icon

and hopefully it will remove the unwanted program. 

If this doesn’t work. You may need to delete the entire account which usually works. Before you take the following steps to delete the account you may want to copy whatever important documents you have on your current account. Be careful and try not to copy foreign files, or unnecessary files.

 

 

DELETING AN ACCOUNT:

 

 

Once again click on the

 

 

start

button (Bottom Left corner of your screen.)

And once again you need to click on the

 

 

Control Panel icon (Located in the right column as the sixth logo: Beneath My Computer & above Set Program Access and Defaults

) Click on that icon and you should see a screen similar to the one below.

This time click on the

 

 

User Accounts icon

(Which is located in the Right column) You should see a screen similar to the screen below.

Before you delete the current bad profile/account you will need to set-up a new good administrator account. So click on the

 

 

Create a New Account icon (as shown on the screen above: second icon below Pick a Task…) and be sure to select the Computer Administrator option & Create account (

on the screen shown below.)

Once you’ve done that your computer should push you back to the User Accounts screen were you will need to press the

 

 

Change Accounts

icon (which is the first icon located beneath the Pick a Task label below)

This

 

 

Change Accounts

icon should take you to a screen were you should be able to see the different accounts that are located on you computer. Example below:

I’ve labeled our test account as “

 

 

Really Bad Account.

” So, click on which ever account that you have all of the unwanted programs on and you should see a screen similar to the one below.

The last icon option is

 

 

Delete Account

press that icon and you will see the screen below.

On this screen be sure to press the

 

 

Delete Files button. This will hopefully delete whatever unwanted program that your buddy uploaded onto your computer.